Responding to Negative Feedback

Episode 69 · November 1st, 2018 · 8 mins 43 secs

About this Episode

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Topic: Responding to Negative Feedback

Michael Bierut and negative feedback (0:09)
Michael's response (1:52)
Acknowledge that the feedback is heard (2:38)
Give a window into the intention (3:37)
Be realistic about next steps (4:29)
Offer positive reinforcement (5:17)
Create a space for unity (6:23)
Bonus tip: no one gets a full page (7:12)

Next Episode arrives November 15, 2018!

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